Frequently Asked Questions

Answers about all of Raatt's software, plugins and themes. The same FAQ is on rwh.bz/faq and cpwhm.com/faq. Questions? Email support@cpwhm.com.

Buying and keys

How much does a key cost?

Each pro plugin, theme and app license is a one-time $20 payment. It works forever on one domain, and updates are included forever. CPWHM is $199.69.

How do I pay?

Add the item to your cart in this store and check out. Checkout takes card, PayPal, Shop Pay, Google Pay and Venmo. Nothing ships; everything is delivered by email.

How do I get my key?

Your license key and download link are emailed to you from fulfillment@rwh.bz after purchase, usually the same day.

I didn't get my email. What should I do?

Check your spam or junk folder first, because AOL often filters our mail there. If it isn't there, email support@cpwhm.com with your order number.

What should I know about license keys?

License keys are digitally signed. Keep yours private and don't share or publish it.

Can I try before I buy?

Yes. Plugin demos are at demo.rwh.bz and demo.cpwhm.com. The live CPWHM panel demo is at panel.cpwhm.com; demo login details are on cpwhm.com/demo.

Do you give refunds?

No refunds. Please test the demo before you buy. If you've bought the software and have any issues, our support team will help you one-on-one. See our Terms of Service.

How do I know my download is genuine?

Download only from rwh.bz or cpwhm.com. Where a SHA-256 checksum is shown next to a download, compare it with your file.

Will I get emails about updates?

Updates are free forever. Auto-updates run silently for the first six months; after that you can turn them off. Mailing list subscribers get an email for security patches only, never daily reminders, and can unsubscribe any time.

Installing WordPress plugins and themes

Plugin: in WordPress go to Plugins, Add New, Upload Plugin, choose the zip, Install Now, then Activate. Theme: Appearance, Themes, Add New, Upload Theme, choose the zip, then Activate.

CPWHM control panel

What is it?

Raatt's CPWHM is a web hosting control panel and web host manager with billing: websites, domains, DNS, mail, databases, free SSL, a client area, reseller accounts, a File Manager, a password vault, restore points and screen-reader friendly pages. Domain registration works with your own ResellerClub reseller account.

What do I need?

A fresh server (VPS or dedicated) running Debian 12, Ubuntu 22.04 or Ubuntu 24.04, 64-bit (24.04 recommended), with nothing else installed. Root access, at least 2 CPU cores, 4 GB memory, 40 GB disk, and a full host name like panel.yourdomain.com pointed at the server. Shared hosting will not work.

How do I install it?

  1. Copy the zip to your server, log in as root, and unzip it in /root.
  2. Run cd /root/rwh-panel, then bash install/01-install-hestia.sh panel.yourdomain.com you@yourdomain.com, then bash ui/install.sh, bash install/07-file-manager.sh and bash updater/install-updater.sh.
  3. Open https://panel.yourdomain.com:8083 and log in as admin with the password the installer showed and emailed you. Allow port 8083 in your firewall if needed.
  4. In the panel, open Updates, paste your license key and save.

Optional extras are explained in INSTALL.txt inside the download.

How do updates work?

CPWHM installs only correctly signed updates, and saves a restore point first. You can turn auto-updates off and it keeps working.

Plugins

Raatt's Poll Pro

Polls and surveys with live results, by block or shortcode: single or multiple choice, text, image or video answers, dates, vote limits, math check or reCAPTCHA, IP ban list, extra fields and spreadsheet export. Needs WordPress 6.0+ and PHP 7.4+. Without a key it runs one basic poll.

Raatt's Classified Ads Pro

Six extra features for the free Classified Listing plugin: grid and list switcher, mark as sold, quick view, compare, map view, and top and bump-up promotions. Needs WordPress 6.5+, PHP 7.4+ and Classified Listing 6.1.5+. Install Classified Listing first, then upload Classified Ads Pro.

Raatt's Radius Booking SMS Text Appointment Reminder Add-on

Texts customers when they book, when it's confirmed, and before the appointment, never twice, with an email fallback. Needs Radius Booking Pro, the Texty plugin and a Texty gateway such as Texty httpSMS Gateway.

Texty httpSMS Gateway

Adds httpSMS as a Texty gateway so your site's texts go out from your own Android phone. Needs WordPress 6.5+, PHP 8.0+, Texty, an httpSMS account and the httpSMS Android app. Set it up in Texty, Settings, httpSMS.

Raatt's Password Manager

An encrypted password vault built for screen readers. Works with KeePass .kdbx files. Runs on Android (APK), Windows and Linux portable apps, and an installable web app for iPhone and desktop; not in the app stores yet. Optional cloud sync stores only your encrypted vault, so we can't read your passwords; you can use your own WebDAV instead. A lost master password cannot be recovered, so keep a safe backup.

Themes

Raatt's Theme for Elementor

A plain, lightweight starter theme with Elementor support and no upsells. The zip is about 23 MB; if your upload limit is smaller, ask your host to raise it or upload the folder to wp-content/themes by FTP.

Rock Bands Classified Ads Theme

A bands-for-hire directory with distance sorting, a map, booking inquiries, a Live Shows page, a band dashboard and admin moderation. Needs WordPress 6.2+ and PHP 7.4+.

Coming soon

Raatt's Voice to Open App Module is in beta and is not for sale or download yet.

Need help?

Email support@cpwhm.com. License buyers can also use the Support Center.